ballerinas Bilbao in patent look with pointed toe red

We charge no return costs within the Netherlands and Belgium for all non-discounted items (from €99.00 order amount). The cost of returning items ordered with a promotional code is € 6.95 if you use our return label. The cost of returning discounted items is € 6.95.

*Please note! If you return the entire order, you will receive a refund of the purchase price including any shipping costs that may have been charged. If you are returning part of an order, only the purchase price of the item in question will be refunded and the shipping costs will be borne by the customer. You can use our return label (not obligatory) but you can also choose your own carrier or bring the items back to one of our shops yourself. If you use our return label, the cost of € 6.95 will be deducted from the amount to be refunded (again, only for discounted items!)

To Germany,  we charge no shipping costs for all non-discounted items (from € 99.00 order amount). For discounted items we charge € 6.95 shipping costs and return costs are also to be paid by the customer. But again, if the total order is returned the full amount including the €6,95 shipping costs will be refunded.

Do you have any questions about an item or can we help you make the right choice? Please feel free to contact our customer service at +31(0)475 22 70 60.